While we can't guarantee that every product we ship arrives in
perfect condition, we can guarantee that any problems that do
occur will be handled in a quick and painless manner.
Ink ribbons and rollers
Shelf life for ink ribbons and ink rollers is 1 year, if you
experience any problems please
contact our customer service and we will replace the product at no
charge. Length
of service life is dependent on amount of use.
Returns
All returns require an RMA (return material authorization) please
contact us before
returning a product. We will make every effort to insure that you
have ordered the
correct product for your application.